With Cash on Delivery, you pay for your order when it's delivered to you. Our delivery
partner will bring your order, you can open and check the package, and only pay if you're
satisfied with the product. It's safe, secure, and convenient!
Yes! You have the right to open and inspect your package before making payment. Our delivery
partner will wait while you check your order to ensure it's what you ordered and in good
condition.
All our products come with a 7-day check warranty. If you find any manufacturing defect
within 7 days of delivery, you can return or exchange the product. This doesn't cover
physical damage due to misuse.
Delivery typically takes 2-3 business days for major cities, 3-5 days for other cities, and
5-7 days for remote areas. You'll receive a tracking number to monitor your order status.
Yes! We offer FREE shipping on all orders over PKR 10,000. For orders below this amount, a
flat shipping fee of PKR 250 applies.
Once your order is shipped, you'll receive a tracking number via SMS/Email. You can also log
in to your account and view order status in your dashboard under "My Orders".
Yes, you can cancel your order before it's shipped. Log in to your account, go to "My
Orders", and click the cancel button on pending orders. Once shipped, you cannot cancel but
can refuse delivery.
Yes! We only sell 100% genuine products. All items are sourced from authorized distributors
and come with proper warranty and authenticity guarantees.
Still have questions?
Can't find the answer you're looking for? Please contact our customer support team.
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